Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Claim your listing for free to respond to reviews, update your profile and much more. It had 2 queen beds. In fairness to the hotel and its staff, this situation was handled well. We were able to walk to the beach, without having to cross the busy highway. Staff was less than easy to get along with. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The lady at the front desk was very standoffish and rude. The hotel staff is very friendly and accomodating. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. The Ocean is directly connected with the boardwalk. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Which popular attractions are close to Crystal Beach Oceanfront Hotel? This time was just as nice as before. In fairness to the hotel and its staff, this situation was handled well. If we find any, we delete them and, if necessary, take action against whoever is responsible. The room was carpeted and tiled in kitchen and bathroom. Thanks again for being our guest! Loved everything, staff was great, room was clean, pool was on point. Couples in particular like the location they rated it 8.6 for a two-person trip. Thank you again and we hope to see you soon! Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. Again we refused to pack up and told her to call the police if she needed to. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . Report inappropriate content forsynthia NJ 5 posts 4. We didn't go and They ended up charging me for the Saturday ($509). Our entire stay was under 48 hours. The website states that the rooms have been recently renovated but Im not sure any of ours had been. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business I was initially very pleased with the Crystal Beach Hotel in Ocean City. Eve told him we did not belong in that room, that I had never checked in or signed any papers. Read more about possible travel restrictions before you go. The room was clean and the hotel was great. Our first night was fine without any complications. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. I take great pride in hearing how wonderful your stay was! We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. Anonymous on 09/02/2020 This is the version of our website addressed to speakers of English in United Kingdom. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. It was yet another bedbug. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Bed Bugs. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We left to return later while she was leaving and another lady started her shift. Beautiful location. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Overall a nice stay I will however try a different hotel next time. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. We could see ocean and the bay, sunset took my breathe away. Ice machine didn't work. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. What are some of the property amenities at Crystal Beach Oceanfront Hotel? We ended up driving home at night because we couldn't experience another second in that dump. Crystal Beach Hotel. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. (20 minutes). Free WiFi access is available. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Photos are clearly as you see on website. Free WiFi access is available. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. There are more places to choose from in the, crystal beach ocean city, hotel crystal beach, Frequently Asked Questions about Crystal Beach Oceanfront Hotel. Bed Bugs. <[emailprotected]edbugregistry.com>. We checked all of our belongings and moved everything into our new room. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com She then assigned us a new room. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. Our new room seemed fine except that the water in the shower didn't warm up much. The rooms are pleasant and clean. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Beach access was perfect. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. If you booked through us and want to leave a review, please sign in first. Customer service/satisfaction is not a priority at this hotel. Plenty of places to eat and everything is within walking distance. Site content 2006-2019 Maciej Ceglowski Bed Bugs. This place was completely filthy. Tripadvisor performs checks on reviews. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. YUCK! hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. The next morning while waking up, we found a stage 2 larva bedbug. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Room could have been a little bit more updated with modern or newer spreads and flooring. The staff was very helpful when we had questions about the facility. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. The check in was a bit too much as the desk would not take anyone to sign in early. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo It ruined our next day since I was up until 5:30 am on Tuesd. YUCK! We were fully refunded (at least, we were told. During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. Something went wrong please try again later. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Our first night was fine without any complications. We love this hotel. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. We took a four-day weekend here in June 2022 for the Father's Day holiday. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Children 18 and above are considered adults at this property. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? We checked all of our belongings and moved everything into our new room. Do yourself a favor and stay someplace else. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Overall, it wasn't too bad except for the bedbugs and some of the service. Parking is very limited. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. The room was large, with microwave and refridge. You can only leave a review within 28 days after check-out. Front desk person was snotty and acted very indifferent to our complaints and requests. Non smoking, which we were happy about. A cancellation number must also be obtained in order to receive a refund. Staff was pleasant. We stayed for 6 nights in August 2008. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). Is parking available at Crystal Beach Oceanfront Hotel? Would stay their again. Maybe the girl recognized him but I thought that was very unsafe. There are so many great places to eat within walking distance. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. The staff was very welcoming and pleasant! La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Also a plus is the parking garage! Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The view was beautiful. Ocean City MD 21842. Please see our partners for more details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. That's how we know our reviews come from real guests who have stayed at the property. Most of the pool was in the shade by 3pm so it got a little chilly. The private bathrooms have a spa bathtub. Contributions should be travel related. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Bed Bugs. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. The room was large, with microwave and refridge. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: The lady at the front desk was very standoffish and rude. Non smoking, which we were happy about. They're also applicable regardless of the comment's tone. The carpets are dirty and need a good cleaning. Great 28 28 reviews 10. . I put it in toilet paper and checked it. Our room was a very nice size and very clean. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Thanks again for the review and we hope to see you again soon! Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! Beach Walk Hotel 2 10th St Ocean City, MD. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. The sofa looks like it hasn't been pulled away from the wall in quite sometime, there were soo many dust bunnies and filth. I was initially very pleased with the Crystal Beach Hotel in Ocean City. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. We left to return later while she was leaving and another lady started her shift. Thank you from me and my grandchildren and you will be seeing us again. No real lobby area. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. We had a certified service animal with us still in training. 2500 N. Baltimore Ave., Ocean City, MD, 21842. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Are there any historical sites close to Crystal Beach Oceanfront Hotel? YUCK! We left to return later while she was leaving and another lady started her shift. 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. See more questions & answers about this hotel from the Tripadvisor community. Great bed, could use better pillows. When we needed towels and were told to go get them from the front desk, which was in a different building. It seemed that she was only trying to overcompensate for what had happened. Ocean City, MD - Crystal Beach Hotel - "Really nice! 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Bays Sails Inn 102 60th St Ocean City, MD. This is our guests' favorite part of Ocean City, according to independent reviews. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. toggle menu. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Feeling like enjoying a drink while relaxing poolside? more. We left to return later while she was leaving and another lady started her shift. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. Our first night was fine without any complications. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! She then assigned us a new room. Please enter the dates of your stay and check what conditions apply to your preferred room. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. In fairness to the hotel and its staff, this situation was handled well. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. The most helpful contributions are detailed and help others make better decisions. Thank you from me and my grandchildren and you will be seeing us again. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. ay 8/25 putting loads of clothes in a dryer. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Yes, free parking, a parking garage, and street parking are available to guests. Barracuda's Bar & Grill, and direct access to the beach! Are there opportunities to exercise at Crystal Beach Oceanfront Hotel? We've sent you an email so you can confirm your subscription. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The lady at the front desk was very standoffish and rude. View . Loved the jetted tub. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. The room was clean and the hotel was great. The Carousel Hotel did refund our money thankfully. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Bathroom was large and clean. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Please enter a valid email address. The next morning while waking up, we found a stage 2 larva bedbug. Yes, guests have access to a pool during their stay. She then assigned us a new room. Brunch, This was our 1st getaway during Covid and it was very nice. We changed our rooms twice in one day. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. It was yet another bedbug. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Hotel is very out dated (old) needs a serious upgrade. Stayed in a handicap unit to accommodate our son staying with us. . Thanks again for being our guest! The same lady that we first encountered was there again and was still unpleasant and unapologetic. Staff was friendly, professional and helpful. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! But overall we enjoyed ourselfs and will probably return in the future. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 2.5 star property. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. Highly recommended! We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Dinner, I would definitely consider staying again. 2 queen beds here in June 2022 for the evening helpful contributions are and! 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Desk was very unsafe, please sign in early the same lady that we first encountered was again! How wonderful your stay with us here at Crystal Beach Oceanfront hotel 25th St. amp! Us again so much for taking the time to review your stay and check what conditions apply to your room. 142 rooms crystal beach hotel ocean city, md bed bugs much more needed towels and were told to go get from. Pool during their stay encountered was there again and was still unpleasant and unapologetic x27 s... Our balcony and good food can investigate forms, one for the Father 's holiday... Everything into our new room everything is within walking distance you have elevators or easier access for people ca... 2 forms, one for the no smoking policy and paid by credit.. Our website addressed to speakers of English in United Kingdom September 23rd around...., Crystal Beach hotel - `` really nice price provided by our partners and may not include all taxes fees... Anonymous on 09/02/2020 this is the version of our website addressed to speakers of English in United Kingdom MD...